Skip to main content
All CollectionsI'm a Viewer
Why do I need to verify payments?
Why do I need to verify payments?

Payment Verification is for your own security

Nic avatar
Written by Nic
Updated over a week ago

We ask all users to verify their payments using a secure verification service, SumSub

The reason for this is to ensure that payments are made by the person from whose account the payment is being taken.

Verification helps to prevent fraud, money laundering and most importantly for you, identity theft. If something like this happens, we'll have a trail to help you recover what you've lost to fraud.

The verification system will block a user without payment verification and this has often stopped fraud before it has happened, saving money for a number of users, including those who don't use Cherry.tv.

Any user who refuses to comply with payment verification may have already compromised another user's account and is trying to get our service for themselves without paying for it. Their account will remain suspended and no payments will be taken.

Did this answer your question?