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Why can't I send messages in the chat room?
Why can't I send messages in the chat room?

Check your account status and settings

R
Written by Red
Updated over 9 months ago

To enjoy free live chat, you need to create a free account on Cherry.tv. Guests (unregistered users) can browse rooms, but can't chat with the models or other users. Logged in users can use the chat tools.

Trouble shooting

If you're a logged in user and still can't chat, try these fixes.

Expand the chat window

Make sure the chat window is open. Click the arrow in the top right corner of the page to expand the chat window.

The chat window shows two tabs at the top of the page.

To start chatting, click the Chat tab. Scroll to the bottom of the window and enter a message. All viewers in the room can see these messages.

Check the Private tab

The Private channel is a special space that lets Club Cherry subscribers chat directly with the model. Non-VIP users can often pay a model in tokens to use this function. When this tab is selected, you can't see messages sent by other viewers. If you want this tool, click the Private tab.

Change the display

It's possible to change the appearance of the chat room on your screen. Click the three-dot icon to open the settings panel.

Use these settings to change the display of the chat window.

The following features shown are available to Club Cherry members only.

That's it.

Now you know how to send messages in the chat room.

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