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How to Update your Email Address
How to Update your Email Address

Adding a new email address is very simple

Nic avatar
Written by Nic
Updated over 5 months ago

Every model account has an email address. You needed an email address when you first created your Cherry.tv account as a user. Models can change the email address associated with a registered account. Changing your email takes a few steps, but the process is easy to follow.

Updating an email address

  1. Log in to your Cherry.tv account.

  2. Click the account icon and then click Email & Security.

On the next page, click the Change Email button.

Enter your new email address into the field and then click Save.

Confirming the change

Cherry.tv sends a confirmation email to your OLD email address. Open the message and click the link.

IMPORTANT! Before you click the link in your email, log out of your Cherry.tv account and close the browser tab. If you don't log out, Cherry.tv generates a validation error. In this case, your old email address is still connected your Cherry.tv account.

After you click the link, a new browser tab opens. Log in to your account with the new email address and old password.

If you want to change the password too, after this go through the same process and under the change email section, you'll find where you can change your password.

Now you know how to change your email address.

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