If you do find you're having an issue on our site, the customer support team may ask you for a screenshot.

If you don't know how to do this, there are a few ways.

Taking a screenshot on Windows is a very simple process. There are different ways to take screenshots in Windows. Here are some of the most common methods:

Method 1: Using the Print Screen Key

Locate the "Print Screen" key on your keyboard. It is usually abbreviated as "PrtSc" or "PrtScn".

Press the "Print Screen" key once to capture the entire screen.

If you want to capture a specific window, click on the window to make it active and then press the "Alt" key + "Print Screen" keys.

Open any image editor (e.g., Paint, Photoshop) and press "Ctrl" + "V" to paste the captured screenshot.

Method 2: Using the Snipping Tool

Type "Snipping Tool" in the search bar located in the bottom left corner of your screen.

Click on the "Snipping Tool" app from the search results.

Click on "New" and then select the area of the screen you want to capture.

Once you have captured the desired area, click on "Save As" to save the screenshot.

Method 3: Using the Windows Key + Print Screen Key

Press the Windows key + Print Screen key together.

The screen will briefly dim to indicate that the screenshot has been taken.

The captured screenshot will be saved in the "Screenshots" folder in your "Pictures" folder.

These are the three most common ways to take screenshots on Windows 10. You can choose the method that works best for you depending on your needs.

How to take a screenshot on a Mac computer

Press and hold these three keys: Shift, Command and 3.

If you see a thumbnail in the corner of your screen, click it to edit the screenshot, or wait for the screenshot and save it before editing.

Taking a screenshot from a mobile phone - Android.

Press the Power and Volume Down buttons at the same time.

Or pull down from the top of the phone with two fingers to show device controls. In there, you should see one for Take Screenshot. If not, you can add it. Screen Recorder can be found there if you need to make a video recording.

Taking a screenshot from a mobile phone - iPhone.

Hold down the Power button and the Home button together at the same time.

If your sound is on, you should hear the shutter click sound and see a flash on your screen.

Tap on the screenshot that appears in the bottom left corner of the screen and then tap Done.