All Collections
I'm a Model
Why was my age verification denied?
Why was my age verification denied?
Written by Red
Updated over a week ago

To keep safe for everyone, we use SumSub to verify your age and identity.

As such, there are several reasons why your age verification may be denied, including but not limited to: blurry photos, expired documents, name mismatches, etc. If your age verification was denied, you will receive an e-mail stating the reason, and you may resubmit your application after fixing the underlying issue.

Did this answer your question?