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What happens if I see a user sending fake tokens?
What happens if I see a user sending fake tokens?

Don't lose out

Nic avatar
Written by Nic
Updated over a week ago

We all know that in any online community where payments are made, there will always be some who try to break the rules and create disruption. In terms of tipping, some users may try to trick you into thinking they've sent a tip.

Most of our users send all the valid tips, so you'll know about this. You'll see the correct icon next to the tip message, in place of the user's avatar. All valid tips will have the correct icon next to them, the same icon as can be found from the tip menu you set up.

Fake tokens will often show the user's avatar and their own fake token message, often with a copy of the correct icon, but sometimes with another image they think will fool you.

If you see a user trying to trick you by sending fake tips, you can use tools on your side to block the user but you must also alert our support department so that we may address the issue too.

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